Back to All Case Studies
Plumbing Case Study34 High-Margin Jobs from Dormant Contacts
Premier Plumbing Unlocked 34 Scheduled Water Heater Upgrades from Past Clients
Response Rate
18.4%
Water Heater Jobs Booked
34
Campaign ROI
14.8x
The Contractor Challenge
A slow spring shoulder season left five field technicians with gaps in their schedules, while a large database of past customers represented untapped opportunities for additional service and replacement work.
The RCG AI Solution
Ran an automated 2-step SMS & email reactivation campaign with personalized maintenance incentives, booking appointments straight into the dispatch schedule.
"We spent zero ad dollars and filled our entire April schedule in 48 hours using the RCG return blueprint."
Dave Roberts, Master Plumber & Operations Lead